I'm with you on that, it does not have to be. When I hire, resumes eliminate technically unqualified, then I ask questions that give me a clear picture on a persons character, the interview process is 100% character based, if you get to my interview you have the technical skills but do you have the quality of character that I hire? I hire quality humans and then teach them "my way". Unfortunately in sport you don't have that luxury, elite talent will always trump elite character. If you want a drama free environment it may mean having a team of Kerfoots. Teams talk about culture, chemistry, they don't really believe in it, other wise guys like Kane in Edmonton and coaches like Quenneville and Babcock wouldn't be getting 2nd, 3rd, 4th chances... their talent is just to hard to pass by.