I'm not sure the team the first few years were any more entertaining than this. Fans cried for years that Maurice has no defensive systems, the team plays no defence, etc etc etc. Well, this is generally what defensive hockey looks like.
What is puzzling about the direction of the team? They re-signed their 1C and top 5 goalie for 7 more years and traded a player who wanted to leave for three players who will play on the roster right now instead of draft picks. You might disagree with the direction but I don't think it's all that puzzling.
Pre and post game stuff is optional, but on the few times I get to a game it can be fun. At least the pregame stuff, I'm not young enough anymore to be up for much after the games.
I don't know what this fanbase really expects. We make fun of Vegas and their pregame stuff and in game fun but then call the experience at Canada Life boring. We want the team to be defensively responsible but get bored watching them play D. I talked to my rep maybe 3 times over 10 years but it seems like several of you guys were in almost constant contact with them. When I had season seats, I didn't care too much about all these extra perks people are apparently missing.
I'm still confused about how much people feel taken for granted by the team for their STH business. The product is NHL hockey at a bulk rate. There's only one NHL team in town, the other hockey team is owned by the same people and features players not yet ready for the NHL team. What direction would the team have to go in to make a majority of people come back? Are people going to be lining up for season tickets for a rebuilding team?
A final note, the complaints about the poor atmosphere in the rink are funny considering they're coming from the people responsible for it. This is the same fanbase that watched a 22nd overall team for years while chanting things like "silver medal", "Crosby's better", "GST" at a line that this board would tear any coach apart for giving any minutes to.
I'd love a list of what people here think the team and ownership group needs to do to bring them back. Preferably without vagaries like "stop taking fans for granted" and "it needs to be more fun". Pricing is a given, sure, but the complaints have been about far more than the price.