ponytrekker
Registered User
- Mar 28, 2013
- 1,316
- 293
I remember being very frustrted with how they handled the entire process. Looking back at the timeline of my emails...
9/26/11 email from msg- we're going to have a very limited amount of tickets... we will communicate with you more in mid october.
10/24/11 email from msg- restating that because we're the away team there will be very limited # of tickets then went on to say "As a Club Seat Subscriber, you have access to purchase 2 tickets. For a limited amount of time, all Club accounts are guaranteed this opportunity and will be contacted beginning on or around the week of October 24th, 2011 in order of subscription tenure. At that time, you will speak with me, your Dedicated Experience Manager about available seat locations. "
We were never contacted and told we were give tickets until 11/17 when we got an email that said "you have until this Friday (November 18th) at 5:00pm to make payment in full on the seats that have been reserved on your account. All locations that are not paid in full by that time will be released from the account."
I was received an email from the Mets yesterday (also 1/2 plan) and given my seats and relationship think that's the better route to go.