So its that favorite time of year. (sarcasm) tax returns. Being a luddite for years I was still doing paper returns but last dozen or more years have been using software. So here I was same thing as every year and I do everything to ensure its all setup. Even check into both the wife and I's CRA accounts and logins. Everything working. signed up with multiple authentication (as required) works, what could go wrong? haha...
My tax info automatically loads. eureka, this sometimes doesn't happen....feel like having a drink but I know the ordeal isn't over. Now onto the joint filing of my wifes account which NEVER automatically loads. So I do the same thing, software attempts to load data from CRA and NOTHING. Do it 3 times, each time it won't load hers, won't connect (even though we connected/ logged in with CRA immediately before.) Its giving me all kinds of error messages. Whatever it feels like (not currently available, you suck, I see you're from Alberta, and my favorite message we're f***ing with you)
Theres no logical reason hers doesn't load, but it happens 9/10 in tax returns. So I'm used to it. I have to do her return manually typing every amount in. Of course I must have f***ed up one T something form line and not till end of everything, ready to submit to CRA and I find out that is says my wife has paid 116K in Income tax. So close to finish line....somehow in the software it doesn't recognize this is an inane figure, that its obviously wrong, and not in anyway concurrent to income or other amounts. But it doesn't inform you you made a mistake typing something in, of course it doesn't let you know where. So I have to totally ditch hers, start over, go through every document and line to see where the mistake might be, correct and at the end of that still a mistake and I have to do hers a third time. Finally its all correct. But all this because hers never autoloads. Never.
But of course when you're ready to file and pay the piper theres no trouble netfiling the file. Loads with CRA pure as the driven snow. At that point it always loads always connects. When you're ready to pay, it connects..
The funny thing is I've spoken to CRA. Nothing is wrong. It should work. But every year my wifes return does not automatically fill/load to fill out her return. I'll be doing this every year and the same thing. I've tried different tax software, same thing. I know the issue is on CRA end but what?
This is half rant and wondering if others have similar problems.