As someone who supported Cloutier back in the day some bad takes here. No one was "zealous" about defending Cloutier, and no one was under the impression he was a great goalie or anything.
Rather for a modern perspective, imagine you're the current Edmonton Oilers with terrible goaltending the last x years and suddenly they produce the Canucks version of Eddie Lack. You're not going to have any delusions that he's great or anything but you're going to appreciate the guy.
To illustrate the situation for the Canucks, this is the summation of our time out of the playoffsfrom 96-97 to 99-00, when we did make it back with Cloutier as backup:
Player | S/C | GP | GS | W | L | T | OT | SA | Svs | GA | Sv% | GAA |
Garth Snow | L | 109 | 98 | 33 | 52 | 11 | -- | 2,752 | 2,479 | 273 | 0.901 | 2.86 |
Kirk McLean | L | 73 | 70 | 27 | 35 | 7 | -- | 2,047 | 1,812 | 235 | 0.885 | 3.39 |
Felix Potvin | L | 69 | 68 | 26 | 30 | 10 | -- | 1,820 | 1,632 | 188 | 0.897 | 2.84 |
Bob Essensa | L | 39 | 33 | 18 | 12 | 3 | -- | 854 | 762 | 92 | 0.892 | 2.68 |
Corey Hirsch | L | 60 | 49 | 15 | 28 | 7 | -- | 1,559 | 1,390 | 169 | 0.892 | 3.28 |
Arturs Irbe | L | 41 | 32 | 14 | 11 | 6 | -- | 982 | 891 | 91 | 0.907 | 2.73 |
Kevin Weekes | L | 31 | 25 | 6 | 15 | 5 | -- | 718 | 637 | 81 | 0.887 | 3.2 |
Dan Cloutier | L | 16 | 14 | 4 | 6 | 5 | -- | 348 | 311 | 37 | 0.894 | 2.43 |
Mike Fountain | L | 6 | 4 | 2 | 2 | 0 | -- | 135 | 121 | 14 | 0.896 | 3.43 |
Sean Burke | L | 16 | 13 | 2 | 9 | 4 | -- | 396 | 347 | 49 | 0.876 | 3.51 |
Corey Schwab | L | 6 | 4 | 2 | 1 | 1 | -- | 115 | 99 | 16 | 0.861 | 3.57 |
Alfie Michaud | L | 2 | 0 | 0 | 1 | 0 | -- | 27 | 22 | 5 | 0.815 | 4.32 |
A 5 year span were the only good goalie we had was Irbe, but that was the Keenan year and we didn't keep him. So as a teen who just left the bandwagon attitude to take an dedicate active interest in the team right for the start of that period, Cloutier was the first stable starter we'd had in years so there was a certain amount of appreciation there. At the same time I started on message boards, it felt like there were a lot of fans jumping on the bandwagon now that the Canucks were good again who never really appreciated how bad things were prior and made Cloutier their scapegoat.
You also have to keep in mind this was the end of the dead puck era, and prior to the salary cap. The league was dominated by top tier goalies, and those goalies were owned by the top salary teams. The Canucks were 'good', but we were operating on like a $40M team salary while the Wings & Avs were more like $70-80M. For as much as people complained about Cloutier we weren't about to outbid Detroit on Curtis Joseph or Toronto on Ed Belfour. Off the top of my head I think the only viable alternative would have been to get in a time machine and tell Burke to nab Kipper before the Flames got him.