indfin
Registered User
- Jan 4, 2010
- 1,449
- 163
Not sure exactly what the Prudential Lounge is ... seems like it would include food/drink (I assume that's what "all-inclusive" means? but if can't see the game from the lounge, then it would only be used (by most folks) before the game (as I assume people wouldn't have time to go to the lounge and back to their seats between periods. Definitely a significant downgrade vs. club seats (where you can easily go back and forth between your seats and the Club, and you can see the game from (parts of) the Club, as well.So I just got this email about my club seats incentive....
After a successful offseason, the Devils look ahead to another exciting season on the ice and we look forward to welcoming you back to Prudential Center to be a part of the action.
As we prepare for the start of the 2023-24 season at Prudential Center, we are reaching out to those who selected the “Complimentary Club Tickets” incentive as part of their 2023-24 Black and Red enrollment. Given the significantly increased demand for New Jersey Devils tickets in 2023-24, lower level Club seating availability is at an all-time low. As such, we are excited to instead welcome you to join us in our newly constructed state-of-the-art event-level club, the Prudential Lounge, for an upscale all-inclusive experience during a game this season. Prudential Lounge Club passes for the a game of your choice (based on availability) will be added to your account upon your request fulfillment.
Additionally, to show our appreciation for your understanding, we’d like to offer you an additional bonus incentive selection tied to your 2023-24 Black and Red enrollment, including a new merchandise option.
I assume the additional bonus incentives aren't too exciting. On the one hand, it's a nice gesture. On the other hand, it's an acknowledgement/reminder that they reneged on a promise.
Apparently, the folks who took additional seats also felt cheated, as there were only scattered tickets/games available ... and the team let them switch to a different incentive (not an additional one) if they wanted.
Clearly, season ticket holders should not expect to be able to use points for tickets to any games this year (MAYBE they dump a few in the app very close to the date of a game).