Columbus Thread IV (All City/Arena Questions, Ticket Exchange, Meetups, etc in here)
- Thread starter Ceff Jarter
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Bobcat110
Registered User
There must be a better way, but do not see how a separate line for season ticketholders will help. They have something like 8,000 season ticket holder equivalents. Even with last night's higher than average crowd of 13,000, you're talking 60% of crowd is entering on a season ticket.
Maybe separate line for full-season ticket holders
Maybe separate line for full-season ticket holders
jackets4life
Registered User
Maybe separate line for full-season ticket holders
Even Better!!
@pete, good job, hopefully others will also follow suit.
1857 Howitzer
******* Linesman
The reply from my rep, Sean Tobin:
"I appreciate your feedback and I apologize for the issues at Security and getting people through the doors this year. You certainly are not the only person to voice their opinion on the security measures.
This past year the NHL changed their security policies so that every guest entering the Arena needs to be wanded and checked. We are working to make the process as smooth and as comfortable as possible. Ill pass your email up the chain of command here so it doesn’t fall on deaf ears. That being said, it’s a growing process and we are doing everything we can to make it a smooth one for our fans."
Sean asked, too, that I thank the rest of you for your patience and understanding.
SuperGenius
For Duty & Humanity!
- Mar 18, 2008
- 4,639
- 199
What is this mythical creature you speak of?
Thanks for the feedback Pete. I haven't had time to email my rep. I have a new guy anyway, as of last week, and I hesitate to have something like this be our first interaction.
1857 Howitzer
******* Linesman
Bobcat110
Registered User
IBleedUnionBlue
Registered User
- Aug 16, 2009
- 2,143
- 0
I wanted to comment also on Security measures: I already communicated to my original Rep my thoughts on standing outside in line in poor weather conditions as winter weather approaches. But what really ticked me off was that I had issues twice. On 1 occasion, the metal snap in my fight snap set off alarm, and the employee lifted up my jersey and put both of her hands on my back pockets to feel for anything. Had it been a male employee putting his hands on a females rear end, I think this would have been a more serious matter. On a 2nd occasion, I was treated very rudely my a NWA red coat, his tone was almost police-like, and my wife actually interceded and spoke up for his tone.
I agree, this needs to improve. I know the Reds are going to put in metal detectors. The Reds also have a STH gate. I also have a new Rep, and I will also communicate to him my thoughts, as I already did my previous rep.
I agree, this needs to improve. I know the Reds are going to put in metal detectors. The Reds also have a STH gate. I also have a new Rep, and I will also communicate to him my thoughts, as I already did my previous rep.
1857 Howitzer
******* Linesman
jackets4life
Registered User
I couldn't find any programs anywhere tonight. The start of a very frustrating evening at the rink.
1857 Howitzer
******* Linesman
IgnatiusReilly
Registered User
Would this be a good place (this thread) to try to sell some random CBJ memorabilia? Signed sticks, couple jerseys, etc..
Not looking to make a ton money or anything, getting ready to move and trying to lighten the load.
Not looking to make a ton money or anything, getting ready to move and trying to lighten the load.
jackets4life
Registered User
Just got off the phone with my rep. He said he had relayed the information along to his superiors and that they are in conversations and trying to figure out how to improve the process and get people into the games faster. Also said the organization is talking with other NHL clubs to figure out the best way to go about making any potential changes. So, not sounding like anything has been done yet but I like the outlook, hopefully they get something figured out soon.
Cyclones Rock
Registered User
- Jun 12, 2008
- 10,914
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The programs had the Minnesota Wild roster in them instead of the Jets so they were not distributed.
I saw a box of them and grabbed a few, so I can get you one, but I don't plan on coming to another game until January. Will PM you when I plan to go next to my next CBJ game.
I was at last night's game. I have a few thoughts:
First, on security:
The problem with the security lines to me seems top be the mix of manual wanding and having to put down your metallic belongings (i.e. binoculars, cameras, and such. The Browns have manual wanding but let you hold such belongings in your hand and ignore a beep coming clearly from the binoculars, camera, etc. The Cavaliers make you put down such belongings, but you walk through a walk-through metal etector and if it doesn't beep, the security guard hands you back your binoculars, camera, etc. At NWA, you have to put down your belongings, get manually wanded, go back, and pick them up.
The response pete goegan received seems to indicate that the NHL requires manual wanding (no walk-through metal detectors), but would they allow fans to hold metallic items in their hands a la the NFL?
I have some ideas re: staggered gate openings (PSL Holders, standard STHs. single-game ticket buyers).
A STH-only or PSL Holder-only line might work, but would need to be markedly separate from the regular lines rather than a separate line at the same entrance, as the latter is too hard to keep separate. (I have seen the Lake Erie Monsters struggle with this issue with much smaller crowds. They ultimately decided to make all lines through the garage walkway - which they use for STH early entry - open to all fans once the STH early entry period ends. Yes, I know they;re minor league, but the have the operational/game-night infrastructure of an NBA team.)
Finally. on the programs:
Why did they have to take up all the programs and destroy them over a wrong roster? Couldn't they have left the programs out with the corrected roster sheets next to them? It would really stink to come to the only game you will see all season and miss out on getting to read the full-color portions of the program because of a typo in the game night section in the middle of the program. (Note: I am not referring to myself here. This was my 2nd of what will likely be 5-6 games this year and I got in early enough to get a program. This is just a hypothetical instance arguing in favor of still distributing the erroneous programs).
I have been to two other (unexpectedly) program-less games. The Browns had an error (Can't be sure what it was, I'm thinking broken links from the qr codes as I couldn't find any actual typos.) in the first preseason game program last year. They refused to sell them at the game, but were giving them away afterwards at the ticket office and the second preseason game. The Indians once had an entire series' worth of program destroyed under orders from the Commissioner's Office because they had the coming season's schedule on the back page (a common occurrence in late season Indians programs) and MLB had been forced to scuttle what they thought was the final schedule for reasons never fully explained. In the first case, they were eventually made available and in the second case they were destroyed there was top secret info that MLB wanted destroyed. So, I don't know why they couldn't have distributed both the program and corrected rosters last night.
Sorry for the rambling post. Hope it makes some sense. I'm still half-dead from the drive back to Cleveland last night (some really horrible weather around Mansfield).
First, on security:
The problem with the security lines to me seems top be the mix of manual wanding and having to put down your metallic belongings (i.e. binoculars, cameras, and such. The Browns have manual wanding but let you hold such belongings in your hand and ignore a beep coming clearly from the binoculars, camera, etc. The Cavaliers make you put down such belongings, but you walk through a walk-through metal etector and if it doesn't beep, the security guard hands you back your binoculars, camera, etc. At NWA, you have to put down your belongings, get manually wanded, go back, and pick them up.
The response pete goegan received seems to indicate that the NHL requires manual wanding (no walk-through metal detectors), but would they allow fans to hold metallic items in their hands a la the NFL?
I have some ideas re: staggered gate openings (PSL Holders, standard STHs. single-game ticket buyers).
A STH-only or PSL Holder-only line might work, but would need to be markedly separate from the regular lines rather than a separate line at the same entrance, as the latter is too hard to keep separate. (I have seen the Lake Erie Monsters struggle with this issue with much smaller crowds. They ultimately decided to make all lines through the garage walkway - which they use for STH early entry - open to all fans once the STH early entry period ends. Yes, I know they;re minor league, but the have the operational/game-night infrastructure of an NBA team.)
Finally. on the programs:
Why did they have to take up all the programs and destroy them over a wrong roster? Couldn't they have left the programs out with the corrected roster sheets next to them? It would really stink to come to the only game you will see all season and miss out on getting to read the full-color portions of the program because of a typo in the game night section in the middle of the program. (Note: I am not referring to myself here. This was my 2nd of what will likely be 5-6 games this year and I got in early enough to get a program. This is just a hypothetical instance arguing in favor of still distributing the erroneous programs).
I have been to two other (unexpectedly) program-less games. The Browns had an error (Can't be sure what it was, I'm thinking broken links from the qr codes as I couldn't find any actual typos.) in the first preseason game program last year. They refused to sell them at the game, but were giving them away afterwards at the ticket office and the second preseason game. The Indians once had an entire series' worth of program destroyed under orders from the Commissioner's Office because they had the coming season's schedule on the back page (a common occurrence in late season Indians programs) and MLB had been forced to scuttle what they thought was the final schedule for reasons never fully explained. In the first case, they were eventually made available and in the second case they were destroyed there was top secret info that MLB wanted destroyed. So, I don't know why they couldn't have distributed both the program and corrected rosters last night.
Sorry for the rambling post. Hope it makes some sense. I'm still half-dead from the drive back to Cleveland last night (some really horrible weather around Mansfield).
IBleedUnionBlue
Registered User
- Aug 16, 2009
- 2,143
- 0
My idea of how to handle staggering gate openings:
Assuming 7:00 face-off time
Weeknights
PSL Holders* - 5:00
STH** - 5:30
Single-Game/Group - 6:00
Weekends
PSL Holders* - Anytime (can watch morning skate if they want)
STH** - 5:00 (PSL Holder exit/re-entry privileges end)
Single-Game Group - 5:30
Partial Plan Holder Notes
* 22-2-1 or 11-4-1 PSL Holders get in at PSL times only for games on their plan. Can get in at STH times for any games they buy additional tickets for by showing their PSL Holder card at the gate.
** Non PSL partial plan holders get in at STH times for games on their plan only.
*** Flex plans of six games or more would count as "STH" for gate-opening time purposes. Holiday Packs and other in-season "mini plans" would count as single-game.
What does anybody think of this? Reasonable? Plausible?
Assuming 7:00 face-off time
Weeknights
PSL Holders* - 5:00
STH** - 5:30
Single-Game/Group - 6:00
Weekends
PSL Holders* - Anytime (can watch morning skate if they want)
STH** - 5:00 (PSL Holder exit/re-entry privileges end)
Single-Game Group - 5:30
Partial Plan Holder Notes
* 22-2-1 or 11-4-1 PSL Holders get in at PSL times only for games on their plan. Can get in at STH times for any games they buy additional tickets for by showing their PSL Holder card at the gate.
** Non PSL partial plan holders get in at STH times for games on their plan only.
*** Flex plans of six games or more would count as "STH" for gate-opening time purposes. Holiday Packs and other in-season "mini plans" would count as single-game.
What does anybody think of this? Reasonable? Plausible?
Columbus Mike
2015-16 CBJ
- Feb 21, 2008
- 1,332
- 460
All they have to do is open more doors. There are probably ten or so exits in use after the games. Open four of them and that would be a big help. Also, open the doors at the smoking area near the main entrance. There's no need for that space blocked off before the game.
1857 Howitzer
******* Linesman
Woodchuck it does not make much since to not pass them out. I have a program from every home game I have ever been to starting back in 2000 that's why I'm looking for one.
Good to hear I'm not the only one who thought it was insane to take them up.
I may have one extra, but also won't be back to NWA until January.
I agree except re: the smoking area doors. What if someone wants to go out and smoke before the face-off?
1857 Howitzer
******* Linesman
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