1) but their hours of operation are 8AM-6PM when you google (and this is from their site, not google)
2) considering your car is either totaled or on a port within hours, I'd call this more of an emergency.
3) if they don't consider it an emergency, I'm calling the police and telling them I'm chasing the guy so they get involved right away lol
4) if things that are very time important like car theft are not considered emergencies, then they need to expand their hours to 24/7. The idea that if some people steal your car in broad daylight at 6:15, that the police won't get to it until 8, or apparently 10am the next day, if that, sounds crazy.
No wonder car thieves have it easy. Control the ports... Police give you a 16 hour headstart... What could go wrong?