People must be giving up seats. Just logged on to see new season ticket availability and there’s definitely a lot more seats now than a few weeks ago
I'm convinced after a few time of relocating my seats that their process is not very efficient.
For example, one year I wanted to buy a pair of tickets that were available for both halves of a season.
I said I'd like to get those for the full season. They said they had no way of converting the 2 half pairs into 1 full at that point in the relocation process. If I wanted those I had to buy 2 half seasons. Yeah I get they would make way more money but isn't it better to lock in the full season with one person than deal with 2 people or the chance that one half doesn't sell?
Almost as though everything is locked down until the process is complete.
This year, both pairs of my tickets from last year that I relocated from were never available during the relocation process once I moved my seats. I thought someone grabbed them quickly. However, now if I look they are available.
I don't think they make tickets available as people give them up during the relocation process and they become available after the relocation process is complete.
I know my reps have always said they can see more tickets available than we can during the relocation process. I'm guessing they can see those tickets that were given up due to cancelling or relocation but we can't.
And I know it's probably not MSG in particular as the ticketing is all done through Ticketmaster now so they're controlling the how the system works I'm sure.
After 30+ years in IT I'm not impressed with how this ticket rollout is going.
They would've been better off blocking us from accessing our accounts until all the updates were complete. They could have notified us and informed us that access would be available once complete.
Now they came out with an email that we were getting access, which we already had, but some of us still aren't fully updated.
Starting to think there is a lot of manual work being done behind the scenes and that's why it's taking days for this to complete.
Sorry for the ramble.