BigBlueAndRed
Registered User
- Apr 15, 2012
- 895
- 45
This is why I have to use Stub Hub.
In addition, I sold them on StubHub and I was sent the buyers name and email and forwarded the tickets to him from my phone (MSG App). Then I hit "confirm" on the Stubhub listing without waiting for the buyer to claim the tickets from his account. If this is how it will work going forward, it should be fine.
Be careful to document the transfer process fully, and take a screenshot of the ticketmaster interface before you hit the Submit button. I had a user claim "non-delivery" on my transfer, and it's cause he was looking in his generic Ticketmaster account instead of the team branded ticketmaster account.
Since the confirmation mails from ticketmaster don't include email address, I had to call the ticket office and get them to email me a confirmation and forward it to Stubhub to prove to them I transferred the tickets. If I had had that screenshot, I could've included it instead of calling in.