This isn’t a normal situation either
When the Leafs lost to Washington in 2017, the fans gave them a standing ovation. They don’t want to hate the team. They’ve been mercilessly beaten down by brutal loss after brutal loss with the most unlikeable core of stars the league has seen, who always save their worst for the most important moments. You’d have to be lacking all humanity to not be changed by the many disappointments over the years.
If this exact set of circumstances played out in any big passionate hockey market, the response would be similar. But literally no other team comes close. They’re either too bad to ever get in these games or good enough to win them every once in awhile at least.