Your results may very here. I tried one for the first time earlier this week and it was good, but left a lot to be desired. It wasn't all that spicy and everything about mine was a bit over cooked, including the "toasted" bun which was actually blackened on the inside. That said, the piece of chicken was HUGE (must be the antibiotics) and the breading was crispy/crunchy and not some soggy mess.Since the conversation has shifted to cooking and farm animals, I had the Bojangles Chicken Sandwich last night. Y'all. It's the real deal. It blows Popeye's out of the water since the breading is spicy and it doesn't rely on a spicy mayo to make it spicy. It's easily now my go-to chicken sammich.