Couple of things, we also have had USAA with not a quibble. But we also had Travelers on our rental property which had a couple of claims without a single hassle.
Secondly, and on an entirely different note, I've become something of a statistical anomaly. On Monday evening I was feeling really run down, took a nap at about 5:00 and didn't wake up until 8:30. Had fever and chills. Heavy chest, cough, body aches and pretty incredible weakness....yup, you guessed it; I got a test Tuesday AM and I have Covid-19.....as a fully vaccinated person (Pfizer). My 23 year old son, also fully vaccinated (Johnson and Johnson), also tested positive but is asymptomatic. The doctors told me I was lucky to be vaccinated as I likely would have suffered even worse symptoms (which I fully believe), but this f***ing disease suck ass. It just kicks you in the gut and, maybe more importantly, it impacts you entire family.
My son and I are quarantining in our basement (fully finished with a small wet bar/kitchen area). I'm about 3 days into this thing and don't really feel a whole lot better yet. We were pretty religious about masking, etc. too. So all I can say to you all is be very wary out there folks. It's insidious and takes its toll.