TSN: TSN Blackouts - Mendes wants your feedback

[JD1]

So, I'm curious do you get the blackout running the app on other devices like your phone or a tablet? Does it make a difference if you're using WiFi vs your phones mobile plan?

So toʻnight I can't even find the game on the app on my internet TV. I am watching thru a bell streamer. I can find the game on the app on my tablet and it seems to be about 30 seconds ahead of the cable tv

 

[Golden_Jet]

So toʻnight I can't even find the game on the app on my internet TV. I am watching thru a bell streamer. I can find the game on the app on my tablet and it seems to be about 30 seconds ahead of the cable tv

What’s a Bell streamer, maybe that’s the issue.

 

[JD1]

What’s a Bell streamer, maybe that’s the issue.

A bell streamer is a device you get from Bell to enable a non internet capable TV to get TV without being hardwired. It let's the TV connect to my wifi. On this TV I see tsn listed as a channel on the TV guide. On the internet enabled TV, I use the tsn app.

 

[Micklebot]

So toʻnight I can't even find the game on the app on my internet TV. I am watching thru a bell streamer. I can find the game on the app on my tablet and it seems to be about 30 seconds ahead of the cable tv

So,

Your smart TV, not even showing up let alone showing as a blackout,
Your Bell streamer, no problem
Your cell/tablet, no problem. (presumably off wifi)

So, the issue doesn't appear to be related to your internet connection being geo identified as out of market, rather the specific device you're viewing on.

My best guess is Bell stores MAC addresses in a database to identify the geo location, and somehow your Smart TV got misidentified as in a different Geo location. Alternatively, it could be something to do with the app used by your smart tv, I know at least in my experience, Roku tends to be a bit flaky with the TSN app (more about crashing) and some TV's have very minimal updating of their OS and apps