Ticket/Attendance Discussion: The Sequel

[Whis]

The biggest reason given by fans for ticket decrease have been economics or customer service. The economics of WPG haven't changed much in past year. It'll take years to rebuild the reputation of TNSE from the customers who felt exploited.

Local fans on this forum (the most die hard fans), what are your reasons for attending 0 games so far this year?

After a miserable playoffs, I think a 2k increase to start the year is great progress. Hopefully by Christmas we will see the place full night after night. Although, I think it will take season tickets to be up to 12k to fill the place on Sunday-Wednesday.

 

[DRW204]

Don’t care what the attendance was tonight (just under 13K?), atmosphere tonight felt more electric than any Jets games I’ve been to post pandemic (regular season, at least).

I expect Colorado on Thursday will be lit, as the kids say.

Yeah this is what I've been noticing too vs previous years. the team's better, music is better, crowd is better, the goal-songs are great too. on a bit of an unrelated note, the Jets have stepped their social media game up tremendously too.

 

[jetsmooseice]

Yeah this is what I've been noticing too vs previous years. the team's better, music is better, crowd is better, the goal-songs are great too. on a bit of an unrelated note, the Jets have stepped their social media game up tremendously too.

I agree. The vibes are better in the building this year. Game presentation, F&B, just the act of entering the building, everything is improved in some way. The winning obviously helps but you can tell there has been a lot of effort by the team staff into to making the experience better.

 

[Gm0ney]

The biggest reason given by fans for ticket decrease have been economics or customer service. The economics of WPG haven't changed much in past year. It'll take years to rebuild the reputation of TNSE from the customers who felt exploited.

Local fans on this forum (the most die hard fans), what are your reasons for attending 0 games so far this year?

After a miserable playoffs, I think a 2k increase to start the year is great progress. Hopefully by Christmas we will see the place full night after night. Although, I think it will take season tickets to be up to 12k to fill the place on Sunday-Wednesday.

I was a season ticket holder in P3 for 8 seasons. I dropped for a number of reasons.

- I got tired of the TNSE customer service attitude (got tired of that pretty quickly, but eventually just resented them for being continually inflexible, tone-deaf dicks to someone who'd spent over $80K on their product over that 8 year span).

- The ticket market really softened. Why am I paying $110/ticket to go to a Sabres game on a Tuesday in January while locked into a multi-year deal when I could get tickets to Chicago on a Friday night for $150 with no strings attached?

- The in-game experience went from "absolute pandemonium" to "funereal" in a pretty short span...and I still think TNSE carries a lot of the blame for that because they were consistently anti-fan/fun.

Anyway, while the pure economics of trading thousands per year x 4 year contract into a few Friday/Saturday night games made more sense, when it came down to it, I was fine not spending any money at all on tickets. Instead of taking the money I was spending on seasons and just picking and choosing games, I ended up not going to games at all and spend that money on travel.

 

[sipowicz]

The individual who scheduled any game on the same night as the US presidential election is an incompetent idiot.

Wasn’t aware Canadians were voting!

Seriously

 

[wpg1]

I was a season ticket holder in P3 for 8 seasons. I dropped for a number of reasons.

- I got tired of the TNSE customer service attitude (got tired of that pretty quickly, but eventually just resented them for being continually inflexible, tone-deaf dicks to someone who'd spent over $80K on their product over that 8 year span).

- The ticket market really softened. Why am I paying $110/ticket to go to a Sabres game on a Tuesday in January while locked into a multi-year deal when I could get tickets to Chicago on a Friday night for $150 with no strings attached?

- The in-game experience went from "absolute pandemonium" to "funereal" in a pretty short span...and I still think TNSE carries a lot of the blame for that because they were consistently anti-fan/fun.

Anyway, while the pure economics of trading thousands per year x 4 year contract into a few Friday/Saturday night games made more sense, when it came down to it, I was fine not spending any money at all on tickets. Instead of taking the money I was spending on seasons and just picking and choosing games, I ended up not going to games at all and spend that money on travel.

Sounds like you're the exact person they're trying to sell too. With the recent performance, enhanced fan experience, seemingly better customer service, and single year season tickets. Would you come consider coming back?

To clarify, I don't work for the Jets. I just love seeing a full building and hate having negative conversations around the attendance (even with it improving)

 

[Gm0ney]

Sounds like you're the exact person they're trying to sell too. With the recent performance, enhanced fan experience, seemingly better customer service, and single year season tickets. Would you come consider coming back?

To clarify, I don't work for the Jets. I just love seeing a full building and hate having negative conversations around the attendance (even with it improving)

That's the thing - you'd think I'd be the perfect target for a "Hey, come check us out again! Jets are a wagon! Here's a deal for our past STHs!" type of campaign, but I never hear anything from them. My email's the same, they still have my phone number, address, etc. Why aren't they going through that list of former STHs and seeing if they're maybe willing to get a mini pack? Marketing is not this organizations forte...

 

[Buffdog]

I was a season ticket holder in P3 for 8 seasons. I dropped for a number of reasons.

- I got tired of the TNSE customer service attitude (got tired of that pretty quickly, but eventually just resented them for being continually inflexible, tone-deaf dicks to someone who'd spent over $80K on their product over that 8 year span).

- The ticket market really softened. Why am I paying $110/ticket to go to a Sabres game on a Tuesday in January while locked into a multi-year deal when I could get tickets to Chicago on a Friday night for $150 with no strings attached?

- The in-game experience went from "absolute pandemonium" to "funereal" in a pretty short span...and I still think TNSE carries a lot of the blame for that because they were consistently anti-fan/fun.

Anyway, while the pure economics of trading thousands per year x 4 year contract into a few Friday/Saturday night games made more sense, when it came down to it, I was fine not spending any money at all on tickets. Instead of taking the money I was spending on seasons and just picking and choosing games, I ended up not going to games at all and spend that money on travel.

Your experience and mine are virtually identical, down to P3s and 8 years lol

 

[bustamente]

I was a season ticket holder in P3 for 8 seasons. I dropped for a number of reasons.

- I got tired of the TNSE customer service attitude (got tired of that pretty quickly, but eventually just resented them for being continually inflexible, tone-deaf dicks to someone who'd spent over $80K on their product over that 8 year span).

- The ticket market really softened. Why am I paying $110/ticket to go to a Sabres game on a Tuesday in January while locked into a multi-year deal when I could get tickets to Chicago on a Friday night for $150 with no strings attached?

- The in-game experience went from "absolute pandemonium" to "funereal" in a pretty short span...and I still think TNSE carries a lot of the blame for that because they were consistently anti-fan/fun.

Anyway, while the pure economics of trading thousands per year x 4 year contract into a few Friday/Saturday night games made more sense, when it came down to it, I was fine not spending any money at all on tickets. Instead of taking the money I was spending on seasons and just picking and choosing games, I ended up not going to games at all and spend that money on travel.

All great points