I'M NEVER CRITICIZING THE USPS AGAIN. I put this in the NYC thread because my international parcel shipments went through the USPS's ISCNY at JFK.
I scored two vintage, new, sealed Metallica remastered, audiophile versions of Ride the Lightning and Master of Puppets on eBay from a seller in Germany. Here's what they look like:
The two discs were listed separately, and I bought them separately. The seller shipped them out separately but at the same time from Germany. Both arrived at JFK/ISCNY and were scanned at the same time on July 23.
That's when things went awry. The MOP disc continued its journey, getting scanned at the Queens distribution center, then making the trip down to DC. I got the disc last Friday.
Activity for the RTL disc, meanwhile, went completely dead. Since last Tuesday, tracking status remained stuck as being "processed through our ISC facility." I researched online and found the phone numbers for both USPS and Customs at ISC. Called Customs, and they said the disc went through, there's no Customs hold on it. Called USPS at ISC, got a recording and left a voicemail pleading for them to look for it. Also called the 800 number for USPS Customer Care, but they were no help.
Stayed home and working from home today, waiting for a different package when the postman showed up. Opened up the door and I see the package for the RTL disc. I knew it was the package because the seller packed identically for MOP.
Looked closer, and the package is wet. It must've went through hell or something. The barcode part of the label is all wrinkled up and partially shredded. No wonder the package couldn't be scanned. Thank god the portion of the label with my address wasn't affected.
An apparent angel at ISC wrapped up the package in clear plastic and sent it on its way. After getting soaked, the cardboard of the package was soft and ripping, and that person or anyone else could've easily just taken the disc out and kept it. So the whole chain from Queens down to DC must've just pushed the package along without scanning, and it showed up today.