I wonder if they ever corrected the issue with the Front St entrance sinking. When I worked there there was some concern about the glass wall at that entrance because the plaza was sinking. I know they've done some work out there the past few offseasons, though.
I've always thought they should swap the box office with the Blue Line store. Makes more sense to have the box office at the more obvious "main" entrance. One of my favorite interactions ever was the year the Leafs were our home opener opponent and Auston Matthews' parents came to my remote window at that entrance and his dad pitched a fit that I didn't have the physical willcall tickets for them and they'd have to walk around the building instead of going through, since NWA doesn't have an interior unticketed space like some arenas do. I watched his mother notice in real time as I recognized her (Auston looks exactly like her, just with less hair) and then pull her husband away thanking me for my time. It was so funny. But all the other offices are back behind and above the box office so it makes sense to have it there.