I'm in the middle of a move, and called Bell because my current Cable provider isn't available where I'm moving. Couldn't understand half of what the guy was saying, guy didn't even know what Center ice was, didn't bother asking about the $60 french package. I felt like I was dealing with a call center in India.
On with loyalty now...she wants to send me back to someone else. I'm asking her to hold on the line. No solution yet.
They offered me a $75 adjustment and they extended my $10 a month credit for 10 months and I signed up for Centre Ice.
Fair enough. Bear in mind I've been with them for over 10 years.
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