They enjoy seeing the team winning games and believe that anything can happen in the playoffs, which isn't entirely false
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For one everyone enjoy seeing the team wins games. If the team would be 8-2-1 and Drouin had 17 points, Price a GAA of 1.7, Patch 10 goals and Weber 11 points nobody would complain. And those who would honestly are not really fans.
But that's not the reality. The team is not winning for now.
Also saying everything is possible in playoffs is not entirely true either. Just one team won the cup after finishing at the last place giving access to the playoffs in their conference (Kings). Just a few teams (probably not even 5) did it while finishing before last. To have a fair and legit chance you must be in the 6 best teams of your conference. Outside of that it's possible but very unlikely. And a GM who manage for the unlikely instead of the likely is not a very good GM.
Must win game tonight. Can't lose this one imo.