This is generally attributed to an unwieldy and cumbersome user interface, poor space battle AI, a number of software bugs that caused the game to crash and were never fixed (save for the two patches that addressed a few of the worst bugs, Infogrames provided no support following the game's release), the suppression of many popular features of the previous games (such as genocide and refitting of obsolete space ships) combined with the absence of many of the promised new features (such as racial ethos systems and colonization of moons and asteroids, as opposed to the player being limited to planets), and lack of
micromanagement or the general character and charm of the predecessors. One significant problem was poor enemy AI (although subsequent community-created
unofficial patches made small improvements).
None of the original development team was involved in the production.[
citation needed]