Ordered this dining set off Amazon.
Literally the second to last piece was damaged and unusable.
Call the manufacturer, they have no problem sending a replacement piece.
Get the piece the next week, and it's the wrong f***ing piece.
Call them again, they don't have the correct piece in stock.
"Oh, you bought it on Amazon? Go ask them for help."
ughhhhhh
Go through the Amazon site, all it does is direct me to the manufacturer's site.
Open an automated chat, it wants me to return the thing, which is not happening.
Finally talk to a human, he immediately has to transfer me.
Get another CSR and he makes no effort to rectify the situation and just offers me a partial refund of 40%.
Shit yeah, I'll take the money.
Then I went right back to the manufacturer's website to submit a replacement part request online.