TSN: TSN Blackouts - Mendes wants your feedback

[StoicSensFan]

What’s the difference , is there a typo

Yeah if you hover over your link it has 'ottawSenators.com' as the domain

 

[bicboi64]

Boston Pizza (and all the other places you visited) should presumably have SN+ Premium to get all out of market games. If they were hit with a regional blackout on that channel, then they'd likely be showing up Ottawa based and have it available via TSN 5, no?

At one point the server gave us the remote and my friend tried every channel they had and no luck.

Same thing happened at Kelseys and Moxies. St. Louis Grill, Turtle Jacks, the local pubs, and Fionn MacCools straight out said they expect the game to be blacked out based on their available package.

 

[Golden_Jet]

Yeah if you hover over your link it has 'ottawSenators.com' as the domain

Thanks, that is weird.
I’ll re-edit post and type it again, see if that fixes it.

Edit: just deleted and retyped, seems ok now.

 

[Samboni]

I get the Sens on TSN5 on Expressvu upstairs without issue. When I go downstairs and run the Bell Fibe app on my Firestick or Apple TV, the games are blacked out. The Bell Fibe app on my phone will stream the games no problem. Weird!

If I want to watch the games downstairs, I have to mirror from my phone through the Apple TV box.

 

[Golden_Jet]

I get the Sens on TSN5 on Expressvu upstairs without issue. When I go downstairs and run the Bell Fibe app on my Firestick or Apple TV, the games are blacked out. The Bell Fibe app on my phone will stream the games no problem. Weird!

If I want to watch the games downstairs, I have to mirror from my phone through the Apple TV box.

Or switch the expressvu to downstairs.
If I hadn’t thrown out my expressvu boxes, I would of gave you one.

 

[StoicSensFan]

Or switch the expressvu to downstairs.
If I hadn’t thrown out my expressvu boxes, I would of gave you one.

I think you'd need a separate coax connection to the dish or else you'd just be able to watch on one tv at a time.

 

[Golden_Jet]

I think you'd need a separate coax connection to the dish or else you'd just be able to watch on one tv at a time.

For the switch no, if I gave poster an additional one Ya,
I had 4 on my dish.

 

[StoicSensFan]

For the switch no, if I gave poster an additional one Ya,
I had 4 on my dish.

Do you remember the receivers with the pin card you needed to insert in the front?

 

[JD1]

So are you on bell Fibe then,?
you’re in Ottawa local region I take from other posts.

Why are you using the TSN app on new 4K TV, when earlier you said you have cable on old TV (with Bell streamer)
Why aren’t you using the cable on new TV, as opposed to TV app.

A lot of smart TV apps suck, especially non high end ones. I’ve seen Netflix crash for people on smart TV app and have to restart a lot.
Had them switch to Roku or Firestick, and problem went away.
Sounds like TV app.

OK, so I've been looking to find time to try to get this sorted out. I put a detailed description of my problem into an AI engine and here's the answer I get

It sounds frustrating not being able to get the Bell Fibe TV app on your Samsung Smart TV! Unfortunately, the Bell Fibe TV app is not natively available on Samsung TVs. However there are a few workarounds you can try:

1. **Use a Streaming Device**: You can use devices like the **Amazon Fire Stick**, **Google Chromecast**, or **Apple TV** to install the Bell Fibe TV app

2. **Bell Streamer**: Bell offers a device called the **Bell Streamer**, which connects to your TV and allows you to access the Fibe TV app along with other streaming services


So I vaguely remember all of this from about a year ago - basically AI is telling me somethingthe bell tech support told me shortly afteri bought the tv. . It wasn't a big deal then because we basically only watch streaming services i.e netflix, prime and that works fine. . I was able to use various free streaming services to watch nhl hockey on the smart TV or go in the basement and I have a bell streamer device on the old TV.

Fast forward to this hockey season, my free nhl streaming is shut down so I get the tsn app. 10 bucks a month. Sporadically, the app tells me that tsn 5 is blacked out in my area but if I go in the basement I watch fibe TV thru a bell streamer where tsn is a "TV channel" so it's all good.

There are 2 problems here
1. Why tf doesn't the Bell fibe app load on a Samsung TV? That's nuts considering the market share of Samsung in the TV space.
2. Why does the TSN app think I am not in the ottawa region?

Bottom line I shouldn't have to go spend another 50 or 60 bucks to buy a streamer device because their technology is f$$ked up.

@Micklebot the next time I have the issue, I will check to see if it works on my tablet. I had no problem watching the Detroit game the other night

 

[Micklebot]

OK, so I've been looking to find time to try to get this sorted out. I put a detailed description of my problem into an AI engine and here's the answer I get

It sounds frustrating not being able to get the Bell Fibe TV app on your Samsung Smart TV! Unfortunately, the Bell Fibe TV app is not natively available on Samsung TVs. However there are a few workarounds you can try:

1. **Use a Streaming Device**: You can use devices like the **Amazon Fire Stick**, **Google Chromecast**, or **Apple TV** to install the Bell Fibe TV app

2. **Bell Streamer**: Bell offers a device called the **Bell Streamer**, which connects to your TV and allows you to access the Fibe TV app along with other streaming services


So I vaguely remember all of this from about a year ago - basically AI is telling me somethingthe bell tech support told me shortly afteri bought the tv. . It wasn't a big deal then because we basically only watch streaming services i.e netflix, prime and that works fine. . I was able to use various free streaming services to watch nhl hockey on the smart TV or go in the basement and I have a bell streamer device on the old TV.

Fast forward to this hockey season, my free nhl streaming is shut down so I get the tsn app. 10 bucks a month. Sporadically, the app tells me that tsn 5 is blacked out in my area but if I go in the basement I watch fibe TV thru a bell streamer where tsn is a "TV channel" so it's all good.

There are 2 problems here
1. Why tf doesn't the Bell fibe app load on a Samsung TV? That's nuts considering the market share of Samsung in the TV space.
2. Why does the TSN app think I am not in the ottawa region?

Bottom line I shouldn't have to go spend another 50 or 60 bucks to buy a streamer device because their technology is f$$ked up.

@Micklebot the next time I have the issue, I will check to see if it works on my tablet. I had no problem watching the Detroit game the other night

You can try accessing bell through the web browser on your Samsung, tv.bell.ca, it's a shit workaround but might work for you

I've got a buddy that used to work for bell and might know why they never developed a Tizen compatible bell fine app, seems odd given the market share Samsung has.

 

[Sens of Anarchy]

OK, so I've been looking to find time to try to get this sorted out. I put a detailed description of my problem into an AI engine and here's the answer I get

It sounds frustrating not being able to get the Bell Fibe TV app on your Samsung Smart TV! Unfortunately, the Bell Fibe TV app is not natively available on Samsung TVs. However there are a few workarounds you can try:

1. **Use a Streaming Device**: You can use devices like the **Amazon Fire Stick**, **Google Chromecast**, or **Apple TV** to install the Bell Fibe TV app

2. **Bell Streamer**: Bell offers a device called the **Bell Streamer**, which connects to your TV and allows you to access the Fibe TV app along with other streaming services


So I vaguely remember all of this from about a year ago - basically AI is telling me somethingthe bell tech support told me shortly afteri bought the tv. . It wasn't a big deal then because we basically only watch streaming services i.e netflix, prime and that works fine. . I was able to use various free streaming services to watch nhl hockey on the smart TV or go in the basement and I have a bell streamer device on the old TV.

Fast forward to this hockey season, my free nhl streaming is shut down so I get the tsn app. 10 bucks a month. Sporadically, the app tells me that tsn 5 is blacked out in my area but if I go in the basement I watch fibe TV thru a bell streamer where tsn is a "TV channel" so it's all good.

There are 2 problems here
1. Why tf doesn't the Bell fibe app load on a Samsung TV? That's nuts considering the market share of Samsung in the TV space.
2. Why does the TSN app think I am not in the ottawa region?

Bottom line I shouldn't have to go spend another 50 or 60 bucks to buy a streamer device because their technology is f$$ked up.

@Micklebot the next time I have the issue, I will check to see if it works on my tablet. I had no problem watching the Detroit game the other night

Did you try on a browser; What is my IP address; What location does it say?
There are a number of location finder apps based on your public ip address.. In my case some of these say I am in Toronto even though I am not
I don't know what TSN is doing but at least until proven otherwise I suspect they are using one of the geo location services and they get location info back from them.
For me its weird .. even with a VPN connected to a Server in the Sens region. For Sens games specifically sometimes I am blacked out and other times I am not. All over wifi.

You can mess with your browser to alter location .. which I have not done because it serves not purpose for me at the moment

 

[Golden_Jet]

OK, so I've been looking to find time to try to get this sorted out. I put a detailed description of my problem into an AI engine and here's the answer I get

It sounds frustrating not being able to get the Bell Fibe TV app on your Samsung Smart TV! Unfortunately, the Bell Fibe TV app is not natively available on Samsung TVs. However there are a few workarounds you can try:

1. **Use a Streaming Device**: You can use devices like the **Amazon Fire Stick**, **Google Chromecast**, or **Apple TV** to install the Bell Fibe TV app

2. **Bell Streamer**: Bell offers a device called the **Bell Streamer**, which connects to your TV and allows you to access the Fibe TV app along with other streaming services


So I vaguely remember all of this from about a year ago - basically AI is telling me somethingthe bell tech support told me shortly afteri bought the tv. . It wasn't a big deal then because we basically only watch streaming services i.e netflix, prime and that works fine. . I was able to use various free streaming services to watch nhl hockey on the smart TV or go in the basement and I have a bell streamer device on the old TV.

Fast forward to this hockey season, my free nhl streaming is shut down so I get the tsn app. 10 bucks a month. Sporadically, the app tells me that tsn 5 is blacked out in my area but if I go in the basement I watch fibe TV thru a bell streamer where tsn is a "TV channel" so it's all good.

There are 2 problems here
1. Why tf doesn't the Bell fibe app load on a Samsung TV? That's nuts considering the market share of Samsung in the TV space.
2. Why does the TSN app think I am not in the ottawa region?

Bottom line I shouldn't have to go spend another 50 or 60 bucks to buy a streamer device because their technology is f$$ked up.

@Micklebot the next time I have the issue, I will check to see if it works on my tablet. I had no problem watching the Detroit game the other night

A friend who owns a high end video/ audio store, told me avoid built in TV apps, they suck, and have very little updates. He said some high end TV ones are ok, $3000+, but better off avoiding them he told me, so you’re better off with a firestick/ Roku stick.

 

[BonHoonLayneCornell]

A friend who owns a high end video/ audio store, told me avoid built in TV apps, they suck, and have very little updates. He said some high end TV ones are ok, $3000+, but you’re better off with a firestick/ Roku stick.

This is my experience, I don't use any of the smart TV apps even on high end displays. Nvidia Shield and Firestick 4K Max I have and recommend. I hooked up a Roku Premiere last year that I had around and Sportsnet Now was not available as an app on it. Maybe not relevant with TSN available and the discussion in this thread, but worth mentioning. Found lots of reddit comments confirming its not available on any Roku's.

 

[Golden_Jet]

This is my experience, I don't use any of the smart TV apps even on high end displays. Nvidia Shield and Firestick 4K Max I have and recommend. I hooked up a Roku Premiere last year that I had around and Sportsnet Now was not available as an app on it. Maybe not relevant with TSN available and the discussion in this thread, but worth mentioning. Found lots of reddit comments confirming its not available on any Roku's.

Yep agree, the recommendation should always be to avoid built in TV apps imo.

 

[BonHoonLayneCornell]

Yep agree, the recommendation should always be to avoid built in TV apps imo.

Also a nightmare if you have a stereo system. I prefer it routed through my AVR's and not have to rely on HDMI CEC arc. It is the devil lol.

 

[Tuna99]

If you’re a fan of Don Cherry or not, one thing he did really well that HNIC and the Sens can learn from is he promoted junior hockey in Canada and celebrated the great plays and hilites of the lower leagues, and it made it fun and great and made the country feel small.

HNIC needs more of this. Pro sports in the USA do this with Football and basketball rhyming off colleges kids attended, I can tell you where half the NFL players played college football and I don’t ever watch college football or even the NFL that much outside of the Bills and the playoffs.

Anyways, Bieksa, Pounder, whoever the person is that can promote the W, O and WHL it would be welcome. Humbles the game, humbles the hosts and it’s good for hockey culture

 

[Micklebot]

Mendes talks about the issue and how to get a resolution on CiH today, apparently calling up TSN to get your IP whitelisted

Doesn't seem to make sense to me given those like @JD1 who only have the issue on certain devices, but that's what he said

 

[Rand0m]

I like how we have to go through all this trouble to legally watch games using a service we pay for…

I know there’s out of market streaming restrictions but I’m in Mexico now and have Bell Fibe and of course I can’t watch the recent games either live or recorded on their app. Still pretty dumb that they restrict WHERE you can watch the content you actually pay for.

I never really had the need to before, but after a very simple google search that Google pretty much autocompleted for me and clicking on the first link that shows up, I managed to stream the Minnesota game using shitty hotel wifi. The image quality was actually better and more fluid than when I’m on my own wifi at home watching on the same iPad but using the Bell Fibe app.

 

[BigRig4]

I like how we have to go through all this trouble to legally watch games using a service we pay for…

I know there’s out of market streaming restrictions but I’m in Mexico now and have Bell Fibe and of course I can’t watch the recent games either live or recorded on their app. Still pretty dumb that they restrict WHERE you can watch the content you actually pay for.

I never really had the need to before, but after a very simple google search that Google pretty much autocompleted for me and clicking on the first link that shows up, I managed to stream the Minnesota game using shitty hotel wifi. The image quality was actually better and more fluid than when I’m on my own wifi at home watching on the same iPad but using the Bell Fibe app.

Yeah that’s the thing. I don’t mind paying but the convenience/quality is actually better through other means.

 

[JD1]

Mendes talks about the issue and how to get a resolution on CiH today, apparently calling up TSN to get your IP whitelisted

Doesn't seem to make sense to me given those like @JD1 who only have the issue on certain devices, but that's what he said

Roughly how far in is that? I'd like to give it a listen

Hasn't happened in a while though to me. I was starting to think they came to their senses and realized if you pay for the channel you get to watch it, regardless of where in canada you are

 

[Micklebot]

Roughly how far in is that? I'd like to give it a listen

Hasn't happened in a while though to me. I was starting to think they came to their senses and realized if you pay for the channel you get to watch it, regardless of where in canada you are

About 38 mins in

 

[Sens of Anarchy]

I reported my intermittent issue to @TSNHelp on X. You can't DM them unless they follow you. They responded and followed and we had a DM back and forth .. They asked me to check what came back as a location from Whatismyipaddress.com.

I was looking into it again because of a recent blackout. I had checked that site and they reported it as Toronto. This is very likely because my ip provider is affiliated with Bell and uses Distributel which is located in Toronto. The Whatismyipaddress.com site allows you to update your location.. The site presented the 1st option as Toronto and the 2nd option as the correct location. Using their interface I indicated that the 2nd option was correct. Since then ( over 2 days ) I checked that site and it reported by location correctly.

I told them that I had just changed it and it is now being reported correctly. They seemed good with that.. and told me to let them know if I continued to have issues.

They asked me if I used a VPN and I told them I tried it with and without a VPN set to a Sens viewing region and it did not help.

Bottom line here is this is a way to contact them and get some help.

I guess we shall see how it goes tonight.

 

[JD1]

I reported my intermittent issue to @TSNHelp on X. You can't DM them unless they follow you. They responded and followed and we had a DM back and forth .. They asked me to check what came back as a location from Whatismyipaddress.com.

I was looking into it again because of a recent blackout. I had checked that site and they reported it as Toronto. This is very likely because my ip provider is affiliated with Bell and uses Distributel which is located in Toronto. The Whatismyipaddress.com site allows you to update your location.. The site presented the 1st option as Toronto and the 2nd option as the correct location. Using their interface I indicated that the 2nd option was correct. Since then ( over 2 days ) I checked that site and it reported by location correctly.

I told them that I had just changed it and it is now being reported correctly. They seemed good with that.. and told me to let them know if I continued to have issues.

They asked me if I used a VPN and I told them I tried it with and without a VPN set to a Sens viewing region and it did not help.

Bottom line here is this is a way to contact them and get some help.

I guess we shall see how it goes tonight.

I checked this site... I figured for sure this was my issue but nope....I'm listed as being in the east end of ottawa

It hasn't happened to me in a while, a month maybe.

Noted on the way to contact them

 

[Cosmix]

I checked this site... I figured for sure this was my issue but nope....I'm listed as being in the east end of ottawa

It hasn't happened to me in a while, a month maybe.

Noted on the way to contact them

I just tried mine and was told my IP address is in Dorval Quebec. I am in Ottawa (Blackburn Hamlet) on Bell Fibe.

EDIT: I went there again and was told my IP Address is in Orleans Ontario. Much better.

 

[DueDiligence]

@ Ian Mendes

Is NHLWebcast a legit streaming option?