Big Muddy
Registered User
- Dec 15, 2019
- 8,979
- 4,332
Yes, I encounter problems relatively frequently as well. They can’t be doing any testing to see if things work. Seems to be a fact of life these days.I am annoyed by some piece of SW at least 10 times per day. Unbelievable that some of this stuff was even released.
Back on the crypto topic, I just finished reading “Going Infinite “, which is Michael Lewis’ account of SBF and the FTX bankruptcy. Quite entertaining and some good insight into a truly bizarre guy.
When I do something on a website these days, I’ll often call customer service to go through the process together with them. That way, when a problem is encountered, at least someone from the company is aware of the problem. I’ve often had to find the work arounds and then tell the customer service person what I did to get things to work. Those tend to be issues where the design is just flawed and confusing versus a software bug though and you can’t do much about the bugs.
Software developers, corporate lawyers and marketing seem to have too much power within companies these days. Not much emphasis on the customer or service unfortunately.