All testing will need to be completed prior to arrival, as testing will not be provided onsite at Madison Square Garden.
MSG Sports has, however, teamed up with two PCR COVID-19 testing providers – Northwell Health-GoHealth Urgent Care and Vault Health – to provide our guests with additional options for pre-game testing, which will hopefully make it easier to prepare for your visit.
Northwell Health-GoHealth Urgent Care
• Northwell Health-GoHealth Urgent Care has created a dedicated process for guests to ensure that they have their results in hand on game day, with effortless access to 50+ Northwell Health-GoHealth Urgent Care centers in New York City, Long Island and Westchester.
– After you purchase your tickets, you will receive an email from the Knicks or Rangers with detailed testing information.
– That email will include a unique link to schedule a brief Virtual Visit appointment, during which you will receive a confirmed testing appointment.
– Following your test at one of Northwell Health-GoHealth Urgent Care’s convenient locations, you will receive results through your Northwell Health-GoHealth Urgent Care Patient Portal.
• Please note, Northwell Health-GoHealth Urgent Care asks that fans take the PCR COVID-19 test three days before the game they are attending so they receive the test results in time. For example, if your event is on February 23, you should make their Virtual Visit appointment between now and February 19. This will allow you to confirm a spot for in-person testing on Saturday, February 20 so that you receive your test results on or before February 23.
Vault Health
• Vault Health can provide fans with a simple, FDA-authorized, saliva-based PCR COVID-19 test – that can be taken at home.
– Once you purchase your tickets, you will receive an email from the Knicks or Rangers, which will allow you to request a test.
– Vault Health will overnight the test directly to your home.
– You will then need to complete the test under video supervision by a medical professional and return it overnight via UPS to Vault Health to ensure the test can be promptly processed, and results are received on or before the day of the event.
• For example, for the February 23 game, you should request your test from Vault Health by February 19. On February 20, you will receive, take and send back your test overnight via UPS to Vault Health. You will then receive your results via email on or before the February 23 game.
We recognize that fans currently have to do more to prepare for attending events at The Garden, and hope these additional options make things a little easier. Ticket holders may choose any healthcare provider that offers PCR COVID-19 testing to complete their pre-game testing. Please note that any costs for testing should be paid directly to the healthcare provider. Ticket holders should consult their insurance provider to determine actual costs.