"The National Hockey League takes discipline very seriously," Shanahan said. "However, it is not the job of the penalization system to make violators into better people, a task for which we believe the coach, family, and church are best suited. We are only attempting to protect law-abiding players, ensure a fair and competitive atmosphere, and provide an entertaining experience for our fans, and we think the use of the modern, safe, and clean penalty box helps us meet those goals."
MacKenzie described the NHL's position as "a farce."
"I couldn't believe what I was hearing until I realized this was coming from the notorious Shanahan, a man who served almost 2,500 penalty minutes during his playing career," Mackenzie said. "What kind of a message is the NHL sending? Get locked up enough and you, too, can be put in charge of discipline? Obviously, something is deeply wrong here."