NESN had problems with the feed from Vancouver but they were caused by the distributor that NESN uses - Comcast/NBC Universal in Colorado The signal came into Watertown fine and left fine but then NESN loses control of it.
NBC can provide local insertion of ads that NESN could never do and they do the same for Cox and Spectrum. They are also doing this for numerous other RSN's. It also means NESN needs fewer staffers in Watertown but that is another kettle of fish. BTW the ticker is inserted in Colorado which is why you don't see it on NESNgo.
Tonight in Vancouver we used a truck from NBC's vendor in Pittsburgh, NEP, and it was the same truck in Calgary, Edmonton and Vancouver.
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The truck provides 2 feeds - one directly to NESN in Watertown with the virtual ads behind the net and another to NHL.tv without the ads.
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There have been major issues behind the scenes at NESN as Tom Werner continues to look for ways to cut costs. I could not talk to you 2 years ago about why there were audio problems at home games - now that the court case is over I can.
NESN Broadcast Technicians Benched For Unionizing
Informational Picket - IBEW Local 1228 Broadcast Technicians
I get my health insurance through NBC and Comcast has been very good to me since I signed up with them to work the NHL on OLN. Nobody knew in 2005 that OLN would become NBC Sports. I still work as a contractor for NESN but usually on the road. This is a brutal business now and it is what it is.
When John Harrington ran NESN he took care of the workers as his Dad drove a streetcar on the old MTA. Papa Jacobs is also very fair as he grew up in blue-collar Buffalo. 15 years ago NESN was the BEST RSN in the US to work for - now it is the worst and it is all because of a man who became wealthy producing Cosby and Roseanne.
John Henry is starting to make changes as he knows firing Don Orsillo was a major blunder.
It will take time to undo the damage.