Jets Account problems

[seasontixholder*]

Has anyone had issues with their jets account? I have 2 credit cards on my account. I changed my payment to make the second card my primary card for my points program. My other credit card was still billed last month. So I contacted my rep and he said he fixed it. Today I just decided to pay the whole account off and emailed my rep. Guess what. The old credit card was billed yet again. Anyone else having issues?

 

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Has anyone had issues with their jets account? I have 2 credit cards on my account. I changed my payment to make the second card my primary card for my points program. My other credit card was still billed last month. So I contacted my rep and he said he fixed it. Today I just decided to pay the whole account off and emailed my rep. Guess what. The old credit card was billed yet again. Anyone else having issues?

I had a similar issue. I was told they can't change the credit card number in the middle of a season... Not sure how it works if one number expires and is no longer valid.

 

[seasontixholder*]

I had a similar issue. I was told they can't change the credit card number in the middle of a season... Not sure how it works if one number expires and is no longer valid.

I never thought of an expiring credit card. I know last year and the year before the online system was much better. You could pay extra payments or pay it off at any time. Now you have to contact your ticket rep. After 2 days mine has finally been corrected but its definitely a hassle.