Delta Airlines unique way of dealing with a passenger with MS

^Until people get organized and assemble the torches and pitchforks.

Few people actually foresaw previous Revolutions.
 
Correct me if I'm wrong but as soon as he is told to leave the plane he doesn't have the right to be on the plane no matter if he paid to be there or not?

He had as much right to be on the plane as anyone else who paid for a ticket. United's decision to remove him, as opposed to anyone else, was utterly arbitrary.
 
He had as much right to be on the plane as anyone else who paid for a ticket. United's decision to remove him, as opposed to anyone else, was utterly arbitrary.

In no way I am defending United or Chicago Aviation Police. United and the O'Hare police went about it the wrong way, 100%. Airlines will generally escalate the dollar amount of the voucher until someone bites. I've seen it get up to $900 on Continental once. The airline reserves the right to remove anyone from the airplane they deem fit, it's under Conditions of Carriage (like the Apple Terms and Conditions) -- the **** you never read.

However, when front line hourly employees and managers are restricted from making independent decisions, this is what happens. Instead of offering vouchers for a business class seat to anywhere in the world, I'm sure the agent and manager panicked and sent cops on to the a/c to remove someone. Gordon Bethune, the former CEO wrote a book about turning Continental around from Chapter 11, and the most important thing was empowering employees to make simple decisions like this. Instead of being out of a $4000 business class seat that would've likely been unfilled, they lost likely millions in revenue.

Just so stupid.

Also, this is the airline that wanted Oscar Munoz in charge so badly they let him get a heart transplant and have recovery time -- something that is very odd in the world of publicly traded companies. Oftentimes, CEOs/COOs are required to submit to health checks to make sure they are healthy enough to lead the company. A heart transplant patient leading a hundred-billion dollar company is just plain ol' weird.
 
United Airlines is just one example of messed up late stage capitalism.

They were dead after 9/11, required a billion or so of bailouts and now is run like a insider-traded fiefdom by its officers and hedge fund shareholders.

If the idealized, fictional capitalism listed in the textbooks and believed by morons actually existed, Unired would have gone bankrupt. But in reality United has a death grip over many routes, and the small number of other major US airlines is just about as bad. Oligopoly? Cartel? It doesn't really matter as there's really no alternative. Driving absurdly long distances? Non-existent rail? If you need to travel domestically, you'll come groveling back to the high prices and poor, occasionally violent service of the airlines.

Yeah. We need to nationalize the airlines.

thats ****ed up. good ol murica at its finest. Problem is people are all talk. they spew garbage on twitter and social media exclaiming I will never go to that airline again, go to that restaurant, shop there, blah blah and secretly they still do and life goes on.

It's not the responsibility of an individual consumer to break capitalism lol. Clowns who don't care will either criticize the boycotter for having no effect on the thing they're denying themselves, or for being a hypocrite not to carry through with it.
 
The airline reserves the right to remove anyone from the airplane they deem fit, it's under Conditions of Carriage (like the Apple Terms and Conditions) -- the **** you never read.

They can reserve that right all the want, and customers can go along with it as a matter of course, but it's not a meaningful "right" until it stands up in court. That applies to all sorts of TOS and waivers that people sign, which are worth the paper they're written on.

AFAIK, an airline has never gone to court and defended its right to arbitrarily revoke someone's ticket under these sorts of conditions. Until they do that successfully, they only have the "right" to do it in the sense that people have given them that power by default.
 
without getting political here

You know United airlines ****ed up badly when the far right and the far left guys agree that UA handled things wrong

btw

It was confirmed last night that the couple that got off the plane were given $800 in United Airlines bucks but have since also been given $800 in actually dollars as well..

it is that point that UA has really screwed up. UA bucks are only valid for UA merchandise and have no real world value-depending on what you want to buy it could have as low as .24c to $1 value(if you tried to use the money to book a flight on a busy route)
 
http://money.cnn.com/2017/04/11/news/companies/united-48-hours-passenger/index.html?iid=EL

some reports have UA taken between $500 to $1bill hit between stock getting hit and people cancelling flights and a reduction in bookings


and when Sean Spicer can not find an angle to defend you-- you know you screwed the pooch
"It was an unfortunate incident," Press Secretary Sean Spicer told reporters. "Clearly, when you watch the video, it is troubling to see how that was handled."
 
without getting political here

You know United airlines ****ed up badly when the far right and the far left guys agree that UA handled things wrong

btw

It was confirmed last night that the couple that got off the plane were given $800 in United Airlines bucks but have since also been given $800 in actually dollars as well..

it is that point that UA has really screwed up. UA bucks are only valid for UA merchandise and have no real world value-depending on what you want to buy it could have as low as .24c to $1 value(if you tried to use the money to book a flight on a busy route)

we get it

6a00d83452033569e20120a545f6cd970c-pi
 
it is funny watching airlines from around the world bang on UA over what happened.

I thought some were fake tweets--but the other airlines have been merciless in giving UA the gears
 
Never thought a guy getting beaten up and dragged out of a plane would bring me so much joy. The memes have been dank.
 
Ladies

Just when you thought UA would have stopped digging themselves a hole

they found a new, stronger shovel.


We spoke to several United employees who say the officers should have known the armrests on those seats are movable. Remember, Dao's head slammed into the armrest, causing at least some of his injuries.
The flight attendants point out the cops could have effortlessly lifted the armrest before forcibly removing Dao ... who appeared to get hung up on the middle seat armrests before hitting the one on the aisle

The employees we spoke to made it clear they believe Dao should've been removed, but they're fuming at how it was handled.

UA needs to tell their employees to shut up
 
Literally who give`s a **** about some Frail ass Ner`d getting thrown off a plane,,, If I ran that airline my Security force would of beat Him up much wor`se for not Complying with Order`s,,, I would have my team Beat the **** out of any Trouble`maker`s `n` keep the Passenger`s in line. :yo::yo::yo:
 
Literally who give`s a **** about some Frail ass Ner`d getting thrown off a plane,,, If I ran that airline my Security force would of beat Him up much wor`se for not Complying with Order`s,,, I would have my team Beat the **** out of any Trouble`maker`s `n` keep the Passenger`s in line. :yo::yo::yo:

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