I don't think BA was exaggerating at all, and in fact I think he has more anecdotes that are even more stupefying about the state of affairs this franchise was in when he came on board that he can't or won't share on a call or in a presser.
A very valid argument can be made that this franchise has not been run like an actual sporting franchise, much less a competent business, since before the team moved to Glendale. I call the LeBlanc/Gosbee years "The Ice Clowns" but I don't think that even in my most pessimistic and caustic criticisms I would ever have imagined that they couldn't be bothered to hire someone who would have enough common sense to run a dehumidifier to safeguard the f***ing ice surface.
So when people throw out stats about win % under Chayka vs. Armstrong, for example, without any context, it annoys me - because Armstrong and Meruelo have basically started this entire franchise over from scratch. It's an expansion team without any of the benefits that expansion teams get (extra draft picks, expansion draft, the "new guy on the block" PR boost, etc.). Drafting Simashev and But is not just an example of exploiting other teams' prejudices or oversights; it's also a landmark moment in our scouting department, in that it's probably the first time anyone in the franchise has done more than pick Russian names out of a goddamned hat to fill in the team's draft board (third rounder Dmitri Pestunov, wherefore art thou??).
I'm just afraid that all of this is going to bear fruit after I'm already dead.