^ That's pretty surprising to be honest. I've posted my RR Miller jersey in here that you guys have seen, and even though they did a poor job on the customization, their customer service has been great. I sent it back for the 3rd time to them (they paid for shipping and provided labels) to get it corrected, and they finally just sent me the finished pic before shipping it out yesterday. Have responded to all e-mails within 24 hours so it's odd to me they've just ignored you.
Been searching for a Stadium Series jersey for a while and finally found one a few days ago on ebay and had to pull the trigger. Will be sending it to Arenawear to get either Kreider or Lundqvist on it. Need to find a 2018 WC next.