I'm going to ask this question knowing that no one is going to be able to help me and i'm perpetually f***ed.
So as we all know Ticketmaster runs the show when it comes to ticketing in this country. I haven't been to a Flyers game this year up until Monday so this was my first time experiencing it.
I arrived at the gate with the tickets in my Apple Wallet and went to scan in and the ticket taker says to me "the tickets aren't in your wallet" I respond saying that they are and open my phone and go into my wallet and show them. He points out that they have a thing that says "Activating: your pass is being activated." I respond "the hell does that mean?" "It means they're not activated." Thanks, dude.
I pull up my account on the browser and just scan the barcodes and go on my way. After about an hour I get a message saying that the passes were disabled. At first I figured that had to do with them being scanned but then I looked into it more and it happens with every ticketmaster platform ticket I try to add to my account (Flyers, Eagles, and others).
The note that pops up says "This pass is associated with a different Apple Account. Contact Philadelphia Flyers (or Philadelphia Eagles, or Ticketmaster) to resolve this issue."
Google tells me this is I guess fairly common issue with people that typically pops up when someone logs in using someone's Ticketmaster to add tickets and then that Apple ID is tied to that Ticketmaster (ie a kid using a parent's account). I haven't done this.
My Apple ID and my Ticketmaster email are the same. I haven't had any issues in previous years. I believe the last event that I went to using my Wallet and tickets from the Ticketmaster platform was the Blink-182 show at the end of July. No issues then.
Ticketmaster has been no help when contacting them. They want to blame Apple when it is nearly certainly a Ticketmaster issue and they throw up their hands.
I have my Flyers rep looking into it but no idea how much they'll be able to accomplish.
Does anyone know how I can go about fixing this?