So the fans, who have no control yet do have the ability to influence the team through the media, embodies impatience and entitlement within the organization, which manifests itself as one Cup in 84 years?
you're right to point this apparent incongruity out, so let me clarify: i can't speak to 84 years worth of mismanagement. i'm really talking about the last 20 years.
i think fan influence has changed in very recent history as social media and the internet has given platforms for vocal majorities. consider pride movements, etc. it's much subtler but still a real element imo for less specific issues like anti-euro bias.
i also didn't say fans control media, i said they feed it. fans aren't entirely culpable but i do believe that new york media is a cycle that capitalizes on what new york fans care about. This does have an influence on organizational strategy in my opinion. as was said (disparagingly), you can't rebuild in nyc.