If some people are happy paying for season tickets and simply going to the games, great.
The reality is that less is now being provided for more $$$. Yes, STH still have tickets but as mentioned throughout the thread TNSE has taken away some things that ticket holders previously enjoyed. It’s really been about the way TNSE has delivered the message. They have never provided the STH with honest answers but rather treated the STH like a bunch of fools being led to the kool aid trough. Many STH saw though these claims and have since moved on. The silliest being having digital tickets to protect us STH. Protect me from what? They should just state why they are moving to a digital ticketing format without the animal dung. I have no issues with that, but rather the way the message is delivered.
Yup, STH can choose not to renew and many are taking that path. I renewed for now but they can be doing a much better job building relationships with their STH and maintaining that relationship.
Most major sporting teams in North America provide their STH with a few perks for their loyalty. Again, I’m not talking hats and t-shirts but the ability to trade tickets back in for tickets to another game (Nashville etc...)not purchasing pre- season games (Leafs etc...), selling below cost on a team approved platform, concession discount cards, interest free payments and much more. These are easy to do and help maintain loyalty. TNSE seems to do everything the hard way or simply our way and if you don’t like it we will replace you. It’s been like this since the seat selection process in 2011.
Here are some examples other teams have done in the past including some jerseys and things. Not important to me but perhaps more so to others.
Melnyk one of the most despised owners in the league has given STH a free jersey and a STH only free Eagles concert.
Even the Leafs have had for STH buy a slice of pizza get a free slice. Buy a popcorn get a free drink
Devils, have given a jersey every 5 years.
Pens have done 40% of at team store and a canvas print at Christmas.
This is older but gives an idea of what STH money gets you in some markets.
League-Wide Evaluation of STH Benefits
I’d be happy with 0% interest as offered by most teams, trade up to 8 games back in for additional tickets to another game. Sure a concession discount would be gravy and a team store discount with a higher value than most people get through their work would be nice too. The biggest thing would be for TNSE just tell the STH the truth behind changes rather than the junk they have been spewing in their emails.
The fact my season tickets and others went up more than 5% and TNSE did not reveal that to the STH is simply bad business practice. Just tell me you brought my seats in line with the new ticketing prices after the last TPA that I signed. Is it that hard to tell people that your tickets actually are going up 7% or whatever it works out to be.
For those STH that are content good for you. For those STH that expect some better treatment good for you too.
There are certainly 2 sides to everything.
TNSE has done the bare minimum to retain its STH and we will see what this looks like down the road. Yup, they are honouring everything in the TPA.
I don’t believe the wait list will go on forever and a pretty big chunk will be taken out of it this year.
Decent discussion amongst STH.